Run Time: 1hr 35 min

Problem Solving

As a consultant, Ken is frequently called upon to resolve training challenges.  These have ranged from problematic zoo animals to difficult working dogs to the more common pet challenges.  In every case, he utilizes a problem solving flow chart or matrix that guides him and his clients to an effective solution.

Ken will share that process in this seminar and use a case study to demonstrate how to use the tool effectively.